At Evergreen Rowing, we take great pride in the extra efforts we take to ensure our customers and potential customers are given our full attention and excellent support. Our most effective advertising is word-of-mouth. Our success depends on having very satisfied customers. We sell only excellent boats and associated gear. We match that hardware with superior support, honest and thorough advice, and ongoing follow through. It’s gratifying when this extra effort is recognized. Here are some of the testimonials we’ve received that recognize and acknowledge our exceptional quality in products and service. You’ll also get a sense of how Maas owners feel about their boats at https://www.facebook.com/MaasBoats.
What Our Customers Have Said:
“I did indeed receive the new seat and it’s great! Definitely a big improvement over the old. Thanks to you and Steve for your help with the replacement. It’s great to see the attention MASS puts into QA and customer satisfaction. In the meantime, I’m enjoying my morning, rows on the beautiful waters of Georgian Bay.” Scott, Ontario, Canada
“I wanted to thank you again for delivering my beautiful boat to me and taking all of that time to get it outfitted perfectly. I was able to row it the next morning before we left for vacation for a week. I didn’t get a chance to tell you before we left how fun it was to row. It was definitely the right choice for me. I’m back now and looking forward to getting back on the water. ” Mari, Dexter Lake OR
“I’ve been out a few times this season already. It amazes me how much I enjoy the 24. It’s just a fun boat. And after 4 years it still looks almost new. Maas really has great product.” Don, Bayview ID
“Thank you for delivering the boat and for providing me with so much expert advice. I appreciate your excellent service.” Sam, Sooke B.C.
“I just wanted to drop you a note and thank you for your help along my path to rowing. You went “above and beyond” to help me, and I really appreciate it! Thanks!” Gene W. Idaho
“Thank you for checking in about my new Maas 24. I love it! Having a boat the right size and that is so stable is going to let me really work at getting better. We were out yesterday afternoon and I was surprised how well it handled the swells from the boat wakes that we encountered. It is going to be a great season:). Thanks for your time to make sure everything was set up correctly, and I understood what I needed to.” C.L. British Columbia
“I was able to get down to the boathouse this morning and had the pleasure to row it. Wonderful!! I am so glad (our club) bought that boat! Hope all is well with you and I hope Maas is prospering. You have a great product. I really like Maas rowing shells.” S.O. WA state
“I enjoy my flyweight almost every day; the boat is perfect for me.” K.G. Zollikerburg, Germany
“Thanks again for working with me to get me a great boat, cheaply, quickly, and conveniently.” R.P. Klamath Falls, OR
“The new Maas is rowing wonderfully and is in high demand with our rowers.” P.L., British Columbia
Steve, I just have to thank you for ALL your help in finding my dream boat! From your expertise in Maas shells, to your patience in helping me investigate several used boats, to finding MY boat, to your recommendations for a car rack, and then even helping us get the boat on top of the truck – you were amazing! Thank you so much! You truly are an expert. J.E., Washington
“Awesome! The shell has brought me great joy- and I was so grateful Maas made me a higher seat for after the surgeries- you guys rock !” S.M., Montana
“We are writing to say the biggest thank you for allowing us to get a row in during our vacation to Washington. We loved your flexibility and willingness to get us in a boat. We had the nicest vacation and it was partly due to you!” D.W., Leverett, MA
“WOW, your website works like a CHARM! I think I might have sold it already! ” Whose Aero ad was online for three hours. B.T. Bellingham, WA
“I am really enjoying my flyweight. Have been getting out every weekend 2-3 times. The flyweight has a mystical purr.” R.M., Camano Island WA
“Needless to say, I went for a row after you left and the Flyweight is fabulous!!!! I was giggling out on the water, I was so happy! It is smooth, smooth, smooth! We are all going to really enjoy it. I’m so pleased that we bought it.” H.D. Vancouver BC
“I wanted to let you know that I have really been enjoying my new boat. I have been rowing at least a few times each week through the cold or blustery Dec/Jan weather and it feels fantastic, stable yet very responsive. I can put a lot of leg into it with minimal risk of hypothermia. ” Jim M. Seattle
A fascinating running dialogue on a rowing blog in response to a question about “what should we buy”? Check this out: http://www.rowingillustrated.com/boards/viewtopic.php?f=8&t=3494
Service Category: Rowing
Year first hired: 2006 (hired more than once)
Top Qualities: Personable, Expert, High Integrity
I’m happy and also sad to report that I no longer own a Maas Shell. M__ M__ came down from Port Townsend and took it off my hands. He was excited, just like I was back in 2001 when you sold it to me. It was a “great ride” but I have only rowed once in the last 6 months, so I guess it was time. Thanks for all of your help. You went “above and beyond.” I would recommend you anytime to someone who is looking for a shell. Have a great year.Thanks for all your help with selling our Maas Double. You are the model for customer service!
M. Walter, Renton, WA
I want to thank you and your wife for the excellent service in helping my purchase of the Aero, right to the delivery and instructions. J. Hrechka, Duncan, B.C.
“merci beaucoup again. Similar to Neil Armstrong you have made a giant step for US / Canada relations.” J.B. Vancouver, BC